Contact Us

For any inquiries, please reach out to our contact center:

Phone: +263 8677004050

Email: support@cbzdigitalmall.com

Frequently Asked Questions

If you got questions we have answer

We have a list of frequently asked questions about us

No, any Zikicash beneficiary can cash out at any CBZ ATM using the special code provided. For KYC purposes, non-CBZ customers are required to have redeemed funds (sent via Zikicash or any of our remittance partners) from any CBZ branch at least once.

You can send with Zikicash in just a few simple steps. You can do this on the webpage send.zikicash.com or using the app (recommended). Enter how much you want to send, input your ID and beneficiary details and you’re good to go! You can pay using any Visa, Mastercard or via bank transfer.

Funds can be sent for cash-pickup by the beneficiary. The beneficiary can get funds on CBZ Touch, CBZ ATM, CBZ Agent or CBZ Branch. Funds can be sent directly into the beneficiary’s USD account at CBZ Bank.

Please get in touch with us on any of the following, we will do our best to assist you.

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Zikicash makes international money transfers easy.